See Someone You Know? Check Out Our Good Humor Photos

humor4At SCL Health, our associates know the importance of a joyful work environment, and we have an album full of smiling faces to prove it!

In April, as part of National Humor Month, we asked you to nominate your teammates and colleagues who bring their positive attitudes and joyful spirits to the workplace, because “Good Humor” is one of SCL Health’s core values. So many of you responded with photos and stories of the people who brighten up your day.

Although the official Humor Month may be over, you can check out all the people who exhibit this wonderful value. From never missing a coworker’s birthday to creating a humor board or always having a piece of pick-me-up chocolate at-the-ready, you shared examples of how our associates go above and beyond every day. Thank you all for sharing our value of good humor at SCL Health!

Click here to see the full album of these outstanding associates.

humor_2humor5humor_1

Who Brightens Your Workday? Nominate Them Here!

Neil Sorensen, Good Samaritan Medical Center

Neil Sorensen, Good Samaritan Medical Center

From stories laced with mischief to superhero references sprinkled expertly into conversation, our associates know the importance of a joyful work environment.

April is National Humor Month and, at SCL Health, good humor is one of our values. This is why throughout the month we’re spotlighting associates who share their positive attitudes and joyful spirits in the workplace.

Click here to see an album of these outstanding associates.

Know someone who should be on this list? There’s still time to send in your nomination! Send an email to SCLHealthNews@sclhs.net with:

 

Dena Glasscock, Holy Rosary Healthcare

Dena Glasscock, Holy Rosary Healthcare

  1. Your name/care site
  2. The name/care site of your nominee
  3. A photo of him or her
  4. A description of how they illustrate good humor in 150 words or less

We’ll feature them on SCL Health News, The Landing, and on Facebook! Please submit your nomination by Monday, April 25.

Know Someone with Good Humor?

Good Humor 2April is National Humor Month, and while most of us think of humor as a having a few laughs, at SCL Health “humor” is more meaningful than meets the eye. Good Humor is one of our company values. In it, we pledge to create joyful and welcoming environments.

So, in recognition of National Humor Month and our organization’s value of Good Humor, we are asking for nominations. Good Humor 1Who in your work life creates a joyful and welcoming environment through good humor? We’d like to recognize them!

Send an email to SCLHealthNews@sclhs.net with your name, the name of the person you are nominating, a photo of him or her, how they illustrate that value with a story in 150 words or less, and the care site(s) where you both work. We’ll feature them on SCL Health News, The Landing, and on Facebook! Good Humor 3Please submit your nomination by Monday, April 25.

Special thanks to St. Vincent Healthcare for coming up with this great idea and sharing it with us so we can take it systemwide! Above are a few nominees from last year’s Good Humor Month recognition at St. Vincent.

We look forward to your nominations!

 

Video: The Art of Faking Sick

If your kids are at all like Dylan, they’ll do just about anything to get out of school. Stay one step ahead of your little rascals with SCL Health and Doctor On Demand! Learn how you can see a doctor via video visit from the comfort of your own home.

That’s the premise of our new social video, “The Art of Faking Sick,” promoting our unique video visit service. We’re hoping it will go viral, with your help! First, check out this fun video demonstrating how our service offers a fast and easy way to connect with a Doctor On Demand board-certified doctor via smartphone, laptop or tablet for a variety of non-urgent medical issues, wherever and whenever it is needed. Then, go to SCL Health’s Facebook page and share the video with your friends to help us get the word out!

If the video doesn’t play, please use a different internet browser.

The first visit for all SCL Health associates is free with coupon code TeamSCLHealth, but associates must create an account and enter the code by April 30, 2016, in order to get that first visit free. SCL Health associates covered under an SCL Health medical plan and their dependents covered under an SCL Health medical plan can access subsequent Doctor On Demand appointments at only $10 per visit. All other associates and the general public may use this service at a rate of $40 per visit, still significantly less for most individuals than the copay for a typical urgent care or emergency room visit.

To get started, visit www.SCLHealth.org/VideoVisit, or download the Doctor On Demand app via Apple Store or Google Play on your camera-equipped mobile device. If you have questions about the app, call the Doctor On Demand customer service team at 1-800-997-6196. Click here to open Registration Instructions. Visit the “Doctor On Demand – Video Visit” page on The Landing (under the Associate Services tab) for more details and a list of Frequently Asked Questions.

Beware of the Chicken Coop

Meme 7 - Chicken CoopHens, hay and eggs — while this may not sound like a recipe for injury, ICD-10 has you covered just in case. Among its many funny and seemingly off-the-wall diagnosis codes, ICD-10 even has one for injuries occurring in chicken coops.

ICD-10 is the sweeping new overhaul of diagnostic codes in healthcare, and goes into effect on Oct. 1. However, its impact is already being felt. Beginning last Monday, Aug. 24, diagnoses entered on orders sent to the hospital for services expected after Oct. 1, must contain an ICD-10 code.

The time to complete your training is now. There are still a few remaining instructor-led training classes taking place at our care sites. Web-based training is also available through HealthStream.

Options for associate training:

  1. A three-hour instructor led session offered at each care site, Broomfield Campus and Golden Hill (recommended for individuals assigned mandatory training, but open to all associates).
  2. A 60-minute web-based training video, “ICD-10 for the Non-Coder.”

If you haven’t already done so, sign up for your required training in HealthStream now.

For more information and updated training schedules, please visit the associate intranet here. For additional questions, contact ICD-10@sclhs.net or 1-844-239-8433.

Entry Deadline for Associate Travel Photo Contest Extended

Great news, SCL Health! The deadline for the “Snap a Selfie, Win a Prize” contest has been extended! We now are accepting photograph entries of associates holding up our SCL Health logo from anywhere you travel through August 21. Maybe it’s that roadside attraction like the world’s largest ball of twine, or perhaps it’s a world-famous icon like the Eiffel Tower. Don’t worry – all destinations are encouraged! In addition, you’ll be eligible to win a prize.

So, see where our logo is now! Be sure to flip through our SCL Health travel photos, as we’ve added new photos we recently received! And, don’t forget to submit your own. Need a refresher on the contest criteria? Read the contest rules here. You have until August 21 to send us your photos. You can also check out our full album on Facebook.

Lutheran Medical Center NICU Nurse Megan Teague traveled to the Grand Canyon.

Lutheran Medical Center NICU Nurse Megan Teague traveled to the Grand Canyon.

SCL Health Revenue Service Center Physician Billing Supervisor Kathleen Orsborn at the Seattle Great Wheel at Miners Landing on Pier 57 with the Olympic Mountains across Puget Sound in the background.

SCL Health Revenue Service Center Physician Billing Supervisor Kathleen Orsborn at the Seattle Great Wheel at Miners Landing on Pier 57 with the Olympic Mountains across Puget Sound in the background.

Donna Moranville, System Privacy/Security Officer for SCL Health System Services, visiting the Vatican.

Donna Moranville, System Privacy/Security Officer for SCL Health System Services, visiting the Vatican.

SCL Health Senior Director of Strategic Program Management Dave Husted and his wife, Anne, at the Coliseum in Rome after a bike ride from the Coliseum to Aqueduct Park through the Catecombs.

SCL Health Senior Director of Strategic Program Management Dave Husted and his wife, Anne, at the Coliseum in Rome after a bike ride from the Coliseum to Aqueduct Park through the Catecombs.

Ann Haug, Case Manager/Utilization Review in Clinical Resource Management at St. Francis Health Center, visiting Kealia Lookout in Kapaa, Hawaii, on the Island of Kauai.

Ann Haug, Case Manager/Utilization Review in Clinical Resource Management at St. Francis Health Center, visiting Kealia Lookout in Kapaa, Hawaii, on the Island of Kauai.

Sarah Ellis, Communications Manager, Lutheran Medical Center, and her family at her son’s pirate-themed wedding in Playa del Carmen, Mexico.

Tamara Vliek, Program Coordinator, at St. Mary's Medical Center, at Legoland Resort in San Deigo, CA with her kids.

Tamara Vliek, Program Coordinator, at St. Mary’s Medical Center, at Legoland Resort in San Diego, CA with her kids.

Kim Suzuki, Clinical Pharmacist at Saint Joseph Hospital, in Venice, Italy.

Kim Suzuki, Clinical Pharmacist at Saint Joseph Hospital, in Venice, Italy.

John Greene, Strategy and Business Development, on O’Connell Street in Dublin, Ireland.

John Greene, Strategy and Business Development, on O’Connell Street in Dublin, Ireland.

Laura Leis, RN, St. Francis Health visiting her relatives in Germany. At a grotto near her oldest half-sister’s town.

Chris Woolsey, SVP, Chief Communications and Marketing Officer at a ranch in Tabernash, CO.

Chris Woolsey, SVP, Chief Communications and Marketing Officer at a ranch in Tabernash, CO.

Todd Mickelsen, Manager, STSC; Laura Mickelsen, HIM, STSC; and Bob Faller, Facilities, St. Mary's Medical Center, in Silverton, CO.

Todd Mickelsen, Manager, STSC; Laura Mickelsen, HIM, STSC; and Bob Faller, Facilities, St. Mary’s Medical Center, in Silverton, CO.

Todd Mickelsen, Manager, STSC; Laura Mickelsen, HIM, STSC; and Bob Faller, Facilities, St. Mary's Medical Center, at Ophir Pass between Silverton and Telluride, CO.

Todd Mickelsen, Manager, STSC; Laura Mickelsen, HIM, STSC; and Bob Faller, Facilities, St. Mary’s Medical Center, at Ophir Pass between Silverton and Telluride, CO.

Heidi Brown, Occupational Therapist, Holy Rosary Healthcare, at Brook’s Camp in Katmai National Park in Alaska watching the brown bears fish for salmon in the river.

Heidi Brown, Occupational Therapist, Holy Rosary Healthcare, at Brook’s Camp in Katmai National Park in Alaska watching the brown bears fish for salmon in the river.

Did Your Water-Skis Catch on Fire?

ICD-10 - Water-Skis on FireWhat do a toaster, an oven and water-skis have in common? If you said they can accidentally catch on fire, you know your ICD-10 codes.

Yes, there’s even a code for those times when a water-skier gets burned due to flaming skis. But, what if you haven’t learned your new codes by the Oct. 1 deadline?

Myth:
CMS is allowing a 12-month grace period for ICD-10, so coding in ICD-10 is optional until October 2016. 

Fact:
All claims need to have a valid ICD-10 code starting for services received on or after Oct. 1, 2015.  However, CMS will not deny Medicare Part B claims billed under the Part B physician fee schedule based solely on the specificity of the diagnosis code, as long as the code is from the right family.

Remember:

  1. This does not absolve physicians from coding errors or mistakes
  2. CMS may still deny claims
  3. While CMS may not deny claims if the coding error is in the correct family, reimbursement may still be impacted
  4. CMS is currently the only payer making this concession
  5. Detailed and specific documentation and accurate coding of ICD-10 is still highly recommended for capturing the appropriate patient severity and optimal reimbursement from all payers
  6. ICD-9 codes will not be accepted for any claims for dates of service after October 1, except for HIPAA non-covered entities that choose to stay on ICD-9 (e.g. workers compensation, disability, auto insurers)

For more information and training schedules, visit the ICD-10 page on our associate intranet here.

Balloon Injury? Yep, There’s a Code for That

Meme4-BalloonAccident

Who knew that hospitals can be reimbursed by Medicare for patients who have their heads in the clouds? OK, so that’s only if they got there — and hurt themselves — by balloon.

If a hot-air balloon ride or attaching a lawn chair to a few hundred helium balloons is not in your future, that’s fine, too. You can still read this week’s myth about ICD-10, the upcoming change in diagnostic codes that will affect hospitals nationwide.

Myth
ICD-10 was developed by bureaucrats who are “out of touch with the real world,” so the system is not relevant to physicians.

Truth
The National Center for Health Statistics (NCHS) used the same process to develop ICD-10 that was used for developing and maintaining ICD-9 over the last four decades. It is an open public forum that continues to this day and welcomes input from all stakeholders. This includes individual physicians in private practice, physician specialty societies, and all other healthcare stakeholders including private citizens.

Now that we’re thoroughly grounded on the relevance of ICD-10, don’t forget to sign up for your training in HealthStream.

There are two options for associate training:

  1. A three-hour instructor led session offered at each care site, Broomfield Campus and Golden Hill (recommended for individuals assigned mandatory training, but open to all associates).
  2. A 60-minute web-based training video, “ICD-10 for the Non-Coder.”

For more information and updated training schedules, please visit the associate intranet here. For additional questions, contact ICD-10@sclhs.net or 1-844-239-8433.

Fighting with the In-Laws?

In-Laws MemeHopefully a day with the in-laws doesn’t lead to a trip to the hospital, but if it does, there’s a code for that too!

Training for non-coder associates is available now in HealthStream. Just visit The Landing > Applications > HealthStream.

Associates identified by their managers for mandatory training will receive an assignment in HealthStream on June 29. These associates must either 1) complete the web-based training or 2) attend the instructor-led training. Associates are encouraged to attend the instructor-led sessions for a more extensive and interactive experience.

As you go into your training, here’s another myth to keep in mind:

Myth
The number of codes providers and coders need to learn will increase from 18,445 to 141,752!

Truth
While it is accurate that the number of codes will increase by 123,307, no one will need to learn or memorize them. The number of codes impacting a provider is highly dependent on the volume of codes that are relevant to a physician’s clinical specialty and the type of additional clinical detail that is required by ICD-10. They will simply need to ensure they document and capture more information about diagnoses and procedures relevant to their specialty/services. Like the words in a dictionary, no one uses them all.

For more information and updated training schedules, please visit the associate intranet here. For additional questions, contact ICD-10@sclhs.net or 1-844-239-8433.

From Antarctica to Brazil, Associates Trot the Globe

From Antarctica to Brazil and Washington D.C., our associates are waving hello from all over the world! Take a look at our first set of associate travel photos, and don’t forget to submit yours. Need a refresher on the contest criteria? Read the contest rules here. You have until August 12 to send us your selfie. And get your “like” button ready — you can also check out our photos on Facebook here!

Members of the Internal Audit Services department and their families summit Gray's Peak in Colorado.  [Pictured: David Vos, Director of Internal Audit- IT and Ron Sparks, Chief Audit Executive with David’s Daughters.]

Members of the Internal Audit Services department on the summit of Grays Peak, CO. [Pictured: David Vos, Director of Internal Audit-IT and Ron Sparks, Chief Audit Executive with David’s daughters.]

Dianne DeWitt, System Services Planning & Construction, hiking in Colorado.

Dianne DeWitt, System Services Planning & Construction, hiking in Colorado.

Chelsea Session, Emergency Services Tech at St. Francis Health, visits Las Vegas, NV.

Chelsea Session, Emergency Services Tech at St. Francis Health, in Las Vegas, NV.

Brian Newsome, Director, Content Services at Mount Rushmore in South Dakota.

Brian Newsome, Director, Content Services at Mount Rushmore in South Dakota.

Bonnie Turk, Safety Event Analyst, in New Orleans in front of floats to the Mardi Gras World.

Bonnie Turk, Safety Event Analyst, in New Orleans in front of floats to the Mardi Gras World.

Stephen Bollinger, eLearning Instructional Designer, on Rua Direita in Ouro Preto, Brazil.

Stephen Bollinger, eLearning Instructional Designer, on Rua Direita in Ouro Preto, Brazil.

Kimberly Caesar, RN, Perioperative Services at Saint Joseph Hospital, on the summit of Pike’s Peak, CO where a monument displays the lyrics to “America, the Beautiful.”

Kimberly Caesar, RN, Perioperative Services at Saint Joseph Hospital, on the summit of Pike’s Peak, CO, where a monument displays the lyrics to “America the Beautiful” by Katharine Lee Bates.

Jona Dunlap, Administrative Assistant at Good Samaritan Medical Center, in Cuchura, CO.

Jona Dunlap, Administrative Assistant at Good Samaritan Medical Center, in Cuchura, CO.

Jennifer Young, RN, SSC, Good Samaritan Medical Center, standing at the South Pole, Antarctica.

Jennifer Young, RN, SSC, Good Samaritan Medical Center, standing at the South Pole, Antarctica.

Theresa Joyce, Respiratory Therapist at Lutheran Medical Center, at the Redwood Trees of Muir Woods, north of San Fransisco, CA.

Theresa Joyce, Respiratory Therapist at Lutheran Medical Center, at the Redwood Trees in the Muir Woods, north of San Francisco, CA.

Jennifer Jas, Manager, Content Services, at the Washington Monument in Washington, D.C.

Jennifer Jas, Manager, Content Services, and her daughter at the Washington Monument in Washington, D.C.