In 2017, SCL Health is greatly expanding our MyChart capabilities by adding nearly 20 new functions starting in the second quarter of the year. Most of the planned changes for our MyChart will provide a better experience for patients and, at the same time, a more efficient experience for providers and associates. Additionally, many of the enhancements will help us meet national healthcare requirements and keep our organization competitive in our markets.
Today’s patients are looking to engage online with their healthcare providers, seeking greater convenience and access. In fact, a recent study published in Healthcare Informatics indicated that as many as 87 percent of people want access to a robust patient portal. And surprisingly, patients in their 60s access patient portals at rates similar to those in their 30s, 40s and 50s – and they use it more often.
Our MyChart accounts already include the ability for patients to schedule or request appointments with their providers, access parts of their medical records, view lab and test results, and send messages to providers. Now we’re adding new functions that will roll out in phases throughout 2017, beginning in the second quarter. Here’s an overview of some of the key features that will be added to SCL Health’s MyChart in 2017:
- Online bill pay within MyChart – Patients will see account summaries, payments, and pay bills directly through MyChart, as well as contact customer service.
- Wait list notifications – Allows patients to request being added to a provider’s wait list to be offered earlier appointment options as they become available.
- Text notifications – Allows mobile users to receive text messages when they have new notifications in MyChart.
- Patient records release – Makes it easy for patients to request release of patient records directly to their MyChart accounts.
- Apple Watch™ integration – Allows patients to wear their medical information on their wrists by pairing their iPhones with the Apple Watch™.
- Referrals – Patients with active MyChart accounts can view their health information and request a referral from their PCP to a specialist.
MyChart is one of SCL Health’s strategic priorities related to Person-centered Care and Growth. Providers, associates and patients will be hearing a lot more about the exciting new MyChart capabilities throughout 2017. Watch for more information about training and updates on the new functionality.
Ask your provider for MyChart access if you haven’t already, and encourage our patients to sign up and use MyChart as a valuable and convenient part of their healthcare management and experience. Visit mychart.sclhealth.org.